Trust & Safety at Lucebra

Every day, thousands of minutes of content are consumed on Lucebra, thanks to passionate instructors dedicated to teaching and students committed to learning. Lucebra is founded on core values centered around the exchange of knowledge. We are committed to empowering highly knowledgeable real-world experts to provide an exceptional learning experience for a global community of students.

It is imperative for all members of the Lucebra community—students, instructors, and the Lucebra team—to uphold these values. When we collectively embrace these principles, we create a thriving, sustainable marketplace where anyone can learn anything online and have a great time doing it.

Community Composition

Students: Our students come to Lucebra for an engaging learning experience, accessing a wide array of topics from real-world experts who practice these skills.

Instructors: Our instructors are an inspiring group who love to teach. They join Lucebra to impact millions of students worldwide and to access the tools, platforms, and coaching that enable them to create high-quality courses.

Ground Rules

1. Don't Spam
   • Students: Come to Lucebra for a safe and engaging learning experience.
   • Instructors: Teach for the love of sharing knowledge. Once on the Lucebra platform, do not sell other products or spam with requests and offers.
2. Don't Game the System
   • Instructors: Do not direct Lucebra students away from the Lucebra platform, exploit loopholes, or push the boundaries of what is allowed. Our community thrives on a common pool of engaged students eager to learn.
   • Students: Do not harass instructors, ask for free coupons, or offer reviews in exchange for benefits. The community relies on healthy interactions and honest feedback.
3. Keep it Professional
   • Our instructors collaborate and communicate actively with each other and students. Maintain professional, honest, and considerate communications with students, instructors, and Lucebra staff. We are committed to providing a platform free of harassment.
4. If You See Something, Say Something
   • Report any violations or policy uncertainties directly or reach out to us at policy@lucebra.com. Our team will review every report and determine if there has been a policy violation.

Instructor Terms

3. Trust & Safety

3.1 Trust & Safety Policies

• You agree to abide by Lucebra's Trust & Safety policies, the Restricted Topics policy, and other content quality standards or policies prescribed by Lucebra periodically. Ensure compliance with updates to these policies by regularly checking them. Your use of the Services is subject to Lucebra's approval, which may be granted or denied at our sole discretion.
• Lucebra reserves the right to remove content, suspend payouts, and/or ban instructors for any reason at any time without prior notice, including in cases where:
• An instructor or content does not comply with our policies or legal terms (including the Terms of Use);
• Content falls below our quality standards or negatively impacts the student experience;
• An instructor engages in behavior that might reflect unfavorably on Lucebra or bring Lucebra into public disrepute, contempt, scandal, or ridicule;
• An instructor engages the services of a marketer or other business partner who violates Lucebra's policies;
• An instructor uses the Services in a way that constitutes unfair competition, such as promoting their off-site business in violation of Lucebra's policies;
• As determined by Lucebra at its sole discretion.

3.2 Co-Instructors and Teaching Assistants

• The Lucebra platform allows you to add other users as co-instructors or teaching assistants for Submitted Content that you manage. You are required to comply with our Co-Instructor Relationship Rules and Guidelines when taking such actions. By adding a co-instructor or teaching assistant, you authorize them to take certain actions that affect your Lucebra account and Submitted Content. Violations of Lucebra's terms and policies by your co-instructor or teaching assistant may also impact your Lucebra account and Submitted Content. Lucebra does not mediate disputes between instructors and co-instructors.
• If your co-instructors have an assigned revenue share, their share will be paid out of your earned revenue share based on the ratios specified in your Course Management settings as of the date of the purchase.

3.3 Relationship to Other Users

• Instructors do not have a direct contractual relationship with students, so the only information you will receive about students is what is provided to you through the Services. You agree to use the data you receive solely for providing your services to those students on the Lucebra platform and not to solicit additional personal data or store students' personal data outside the Lucebra platform. You agree to indemnify Lucebra against any claims arising from your use of students' personal data.

3.4 Anti-Piracy Efforts

• We partner with anti-piracy vendors to protect your content from unauthorized use. To enable this protection, you appoint Lucebra and our anti-piracy vendors as your agents to enforce copyrights for each of your content through notice and takedown processes (under applicable copyright laws like the Digital Millennium Copyright Act) and other enforcement efforts. You grant Lucebra and our anti-piracy vendors primary authority to file notices on your behalf to enforce your copyright interests.
• You agree that Lucebra and our anti-piracy vendors will retain the above rights unless you revoke them by sending an email to takedowns@Lucebra.com with the subject line: "Revoke Anti-Piracy Protection Rights" from the email address associated with your account. Any revocation of rights will be effective 48 hours after we receive it.

By adhering to these Trust & Safety policies, you contribute to maintaining a safe, respectful, and high-quality learning environment on the Lucebra platform. Your cooperation is essential in upholding the values and standards that define our community.